L4 Planning Integrated Campaigns

Description

This module addresses how organizations develop integrated campaigns from both content and behavioral perspectives to foster customer-centric communications and measure their impact. Candidates will discover how to leverage evolving marketing techniques to achieve a competitive edge and maintain long-term customer focus. The module encompasses three key outcomes: the first examines how organizations interact with customers, the second focuses on customer engagement with media and content, and the third emphasizes the development of customer-centric integrated campaign plans.

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This module focuses on the role of marketing in the organisation and the key concepts that underpin the activities of the marketer. You will explore the marketing environment, customer behaviour in the digital age, market research and the marketing planning process. This will include the marketing mix and a tactical planning framework to aid marketing effectiveness.

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